The withdrawal remained pending for a week, during which time support did not respond to my messages via email or live chat.Ī week after my withdrawal request they contacted me for a KYC request which I answered immediately.Ī week after sending back the KYC documents, heybets told me that France was a restricted country and that they would have to close my account. About 2 and a half weeks ago I made a withdrawal request for about 650 USD.
I deposited 2 times about 500 usd on heybets.
I am posting this complaint following various exchanges on the heybets forum with other players ans Radka.